It’s always nice to be invited to something, but especially nice when it’s being invited to work with a prestigious organisation, who really believe in adding value to their clients
I was recently invited to partner with Contact Centre Panel https://wwwcontactcentrepanel.com/ who help organisations deliver outstanding customer contact experiences.
They asked me to write an article on going back to the “new norm” following Covid-19. Which I was delighted to do. You can read the article at https://contactcentrepanel.com/back-to-the-new-norm/
They are a vastly experienced team who help organisations make the most of their contact centres by providing expertise and advice.
I recommend you contact them,