It’s always nice to be invited to something, but especially nice when it’s being invited to work with a prestigious organisation, who really believe in adding value to their clients

I was recently invited to partner with Contact Centre Panel who help organisations deliver outstanding customer contact experiences.

They asked me to write an article on going back to the “new norm” following Covid-19. Which I was delighted to do. You can read the article at

They are a vastly experienced team who help organisations make the most of their contact centres by providing expertise and advice.

I recommend you contact them,