We never saw this coming!!!! This can happen in Crisis Management - but there are rarely events which cannot be prepared for.Other than events such as 9/11 and Icelandic volcanoes (possibly), there are usually some signs which, if followed, can provide an inkling of future disruption. This week's events (w/c 4 Jan 2021) at Capitol … Continue reading We never saw that coming!!
Another New Client from Recommendations
It's always good to get new clients - that's why we exist as a business. It's even better when one comes as a recommendation from an existing client. This happened to me again this week, I was recommended by a client and after an initial conversation about the business, what needed doing, submitting a proposal, … Continue reading Another New Client from Recommendations
How Chinese kids hacked out of homework
When the Chinese government locked down Wuhan as part of their coronavirus strategy, the schools started using an app owned by Alibaba (which is a Chinese multinational technology company), called Dingtok. Dingtok was a corporate communications app and a few months prior to the coronavirus pandemic Alibaba rolled out a set of education modules which … Continue reading How Chinese kids hacked out of homework
Business Continuity – Post COVID-19
At the moment it seems that the Pandemic will never end, even with hopeful news about a vaccine or two. But it will, at some point..... It has seemed a long haul for everyone, and whilst some businesses will have thrived by moving into new markets and new methods of delivery, others may not be … Continue reading Business Continuity – Post COVID-19
Presenting at BCI World 2020
Well, it's been a strange year, and it continues to be stranger.... Each year the Business Continuity Insititute (BCI) hold a BCI World event where the great and the good (and me) get together to meet and present and learn from each other. In this new world, the event has gone virtual for the first … Continue reading Presenting at BCI World 2020
CBCI Exam
I think it's important sometimes for us all to go back to basics. I've been in the Business Continuity Industry for over 15 years and it's easy to think that you've seen it all. However, I had the opportunity to take the Certificate of the Business Continuity Institute (CBCI) exam. This exam is the main … Continue reading CBCI Exam
Rob Osborn FBCI
It was wonderful for me to be recognised as a Fellow of the Business Continuity Institute (BCI) this week. (w/c/ 6 July 2020). After being a member of the BCI for over a decade and I was asked to apply for a Fellowship which is the highest recognised status in the Business Continuity Industry. This … Continue reading Rob Osborn FBCI
Contact Centre Panel
It's always nice to be invited to something, but especially nice when it's being invited to work with a prestigious organisation, who really believe in adding value to their clients I was recently invited to partner with Contact Centre Panel https://wwwcontactcentrepanel.com/ who help organisations deliver outstanding customer contact experiences. They asked me to write an … Continue reading Contact Centre Panel
BSI Associate Consultant
Good News this week is that I was accepted to be a BSI (British Standards Institute) Associate Consultant. This means that BSI are satisfied that my experience and expertise is appropriate for me to represent them on client sites when performing audits for ISO 27001 (Information Security) and ISO 22301 (Business Continuity). This is another … Continue reading BSI Associate Consultant
Response from CEOs – Business Continuity Awareness Week 2020
The always excellent Julie Goddard (https://www.humanexres.com) wrote a letter to CEOs around the world for BCAW 2020. It reminded them of all the things we as BC practitioners have been saying over the years have now come true with COVID-19. You can read that at https://www.thebci.org/news/dear-ceos-and-industry-leaders-everywhere.html Well.. I wrote a reply from the CEOs back … Continue reading Response from CEOs – Business Continuity Awareness Week 2020
