I've had the opportunity to present a couple of webinars whilst we've been in lockdown on Business Continuity and COVID-19 and how to deal with it and how to come out in good shape at the other end. I've found the experience a little different to presenting "normally" - in person. The main difference is … Continue reading The Joys of Webinar
TSB – “We’re on Our Knees!!”
As part of the divestment from Lloyds Banking Group, TSB had to move their IT systems from those operated by Lloyds to those of their new owners Sabadell, a Spanish bank.
Equifax – How Did You Get It So Wrong?
On 7 September 2017 Equifax (US) announced that they had had a security breach. Criminals exploited a web site application vulnerability to gain access to personal information. The breach took place mid-May but was not discovered until 29th July. The incident potentially impacts 143 million US customers
Business Continuity Training
I recently joined Continuity Shop (www.continuityshop.com) training team to deliver their courses. Continuity shop are one of the world's leading business continuity trainers and have been in business doing this for over 15 years. Indeed, I went on some of their first courses. Recently I delivered their CBCI (Certificate of Business Continuity Institute) training. This … Continue reading Business Continuity Training
What do you do when you need to give a briefing and you can't get everyone together? Zoom or MS Teams is the obvious answer. But what if you need to deliver some client specific information to lots of teams who can't all get together at the same time? I had this dilemma. When I … Continue reading Creative Thinking
The Joys of Auditing (and being audited)
Auditing can be considered a dirty word in some circles. I've been involved in auditing for over 15 years, on both sides of the fence. I've been audited dozens of times. When I worked for a major outsourcer we had ISO 27001 (Information Security), ISO 22301 (Business Continuity) and ISO 9001 (Quality Management) certifications for … Continue reading The Joys of Auditing (and being audited)
We never saw that coming!!
We never saw this coming!!!! This can happen in Crisis Management - but there are rarely events which cannot be prepared for.Other than events such as 9/11 and Icelandic volcanoes (possibly), there are usually some signs which, if followed, can provide an inkling of future disruption. This week's events (w/c 4 Jan 2021) at Capitol … Continue reading We never saw that coming!!
Another New Client from Recommendations
It's always good to get new clients - that's why we exist as a business. It's even better when one comes as a recommendation from an existing client. This happened to me again this week, I was recommended by a client and after an initial conversation about the business, what needed doing, submitting a proposal, … Continue reading Another New Client from Recommendations
How Chinese kids hacked out of homework
When the Chinese government locked down Wuhan as part of their coronavirus strategy, the schools started using an app owned by Alibaba (which is a Chinese multinational technology company), called Dingtok. Dingtok was a corporate communications app and a few months prior to the coronavirus pandemic Alibaba rolled out a set of education modules which … Continue reading How Chinese kids hacked out of homework
Business Continuity – Post COVID-19
At the moment it seems that the Pandemic will never end, even with hopeful news about a vaccine or two. But it will, at some point..... It has seemed a long haul for everyone, and whilst some businesses will have thrived by moving into new markets and new methods of delivery, others may not be … Continue reading Business Continuity – Post COVID-19
Presenting at BCI World 2020
Well, it's been a strange year, and it continues to be stranger.... Each year the Business Continuity Insititute (BCI) hold a BCI World event where the great and the good (and me) get together to meet and present and learn from each other. In this new world, the event has gone virtual for the first … Continue reading Presenting at BCI World 2020
I think it's important sometimes for us all to go back to basics. I've been in the Business Continuity Industry for over 15 years and it's easy to think that you've seen it all. However, I had the opportunity to take the Certificate of the Business Continuity Institute (CBCI) exam. This exam is the main … Continue reading CBCI Exam
Rob Osborn FBCI
It was wonderful for me to be recognised as a Fellow of the Business Continuity Institute (BCI) this week. (w/c/ 6 July 2020). After being a member of the BCI for over a decade and I was asked to apply for a Fellowship which is the highest recognised status in the Business Continuity Industry. This … Continue reading Rob Osborn FBCI